Get in Touch
Whether you have a support question, spotted something that is not working right, or want to share a suggestion — we
are happy to hear from you. Use the form below and we will get back to you as soon as we can.
How Can We Help?
Technical Support
If something is not working as expected — a tool error, failed conversion, or unexpected result — include the tool name, file type, and a short description.
Bug Reports
Found an issue? Tell us what happened. The more detail you provide, the faster we can look into it.
Feature Requests
Have an idea for a tool or improvement? We consider all suggestions, even if every request cannot be implemented.
Partnership Enquiries
For collaboration, licensing, or integration enquiries, use the contact form and select the relevant topic.
General Questions
If none of the categories fit, send your message and we will figure it out together.
Clear Details Help
Share the tool name, problem, browser, file type, and any useful context so we can respond better.
Before You Write
You may find an answer faster in our resources. Check the Guides section for how-to articles, review the Privacy Policy for file-handling questions, or read the Terms of Service for acceptable use details.
Response Times
We aim to respond to all messages within 2–3 business days. During high-volume periods, it may take a little longer. Imganva is a lean platform, so we do not have a live chat service at this time.
Send a Message →Frequently Asked Questions
Do you offer phone support?
No. We handle all support through our contact form to ensure every message is properly logged and addressed.
Can I request a specific file format or tool?
Yes. Use the Feature Request topic in the form. We review all suggestions.
I submitted a form but did not receive a confirmation email. Did my message go through?
Confirmation emails are sent automatically. If you did not receive one, check your spam folder. If it is not there, please resubmit your message.
Can I report misuse or inappropriate use of Imganva?
Yes. Select “Other” from the topic dropdown and describe the situation. We take misuse reports seriously.